FREQUENTLY ASKED QUESTIONS

To receive an accurate quotation, please provide as much of the following information as possible:
- Bag type, material, colour and thickness.
- Dimensions (width × height × gusset, if applicable).
- Handle type: paper bags – twisted paper handles, flat paper handles, cotton or synthetic cord handles. Plastic bags – die-cut handles, reinforced die-cut handles, patch handles or loop handles.
- Printing requirements: number of print colours. One-sided or double-sided printing. Pantone® colour references, if available.
- Artwork or logo files to help evaluate the design and printing requirements.
- Products to be packed in the bags.
- Production lead time: 2–4 weeks, depending on the bag type and order volume. Lead time is calculated from the date of artwork approval and order confirmation.
- Payment terms are agreed individually. We accept payment by bank transfer or cash.
- We cooperate with trusted logistics partners and offer free delivery for larger orders. Delivery costs are agreed individually based on order quantity and destination.
- We provide basic artwork adjustments and file preparation, as well as professional graphic design services.
- A flexographic printing plate is a custom-made printing plate produced from your approved artwork. It is used together with printing inks to transfer the design onto the film. The cost of the printing plate is a one-time charge. Once the plate has been produced, it can be reused for repeat orders, so no additional plate costs will apply.
